Ability to customize reassign Template in OPA fusion
Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):
Comcast
Description (Required):
In the Oracle Process Automation Application, the current system uses the same approval template for emails related to the reassign functionality.
As a result, there's no ability to include the updated approver in the email notification, since there's no option to customize the reassign email template separately.
Current limitation: we're unable to specifically customize the email template when an approval task is reassigned.
Use Case and Business Need (Required):
Enable customization of the reassign email template, allowing the inclusion of updated approver information and indicating that the approval was reassigned along with any comments.