OCC - Agent Console
Summary:
We would like to know the below details related to OCC Agent Console:
- What kind of reporting is provided by Agent Console regarding the user activities? (i.e. what actions were done and by who?)
- Can we generate Audit trail reports in OCC Agent Console.
- Do we have flexibility with the Agent Console roles?
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0