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Is anyone using journeys for the lifecycle of an employees sick absence?
Summary:
Currently Managers create / close sick absences for an employee . However, around 35% forget to close the absence when the employee returns.
Whilst alerts could be created to support the actions required off an open sick absence, I am looking to explore whether anyone is already using a journey to support policy actions during the lifecycle of the absence.
Content (please ensure you mask any confidential information):
Could a Journey be generated once a sick absence has been created, initially if the absence remains open after an agreed number of days - with links to policy and a check list of actions to be completed, such as:-
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