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Blacklist Termination Approval Issue – approval bypass when Company Head isn't available

edited Mar 6, 2025 8:13AM in Human Capital Management 1 comment

Hi Team,

We have encountered an issue with the Blacklist Termination approval workflow in our system. The expected approval flow is as follows:

1st Approver: Company HRA
2nd Approver: Company Head
FYI: PN 6464

Currently, when processing a blacklist termination for an employee who does not have a Company Head representative, the system bypasses the Company Head approval step. Instead, the approval goes only to Company HRA, and the FYI notification is sent to PN 6464. This issue is critical in the production system, and we need an urgent fix to ensure approvals follow the correct hierarchy.

Please find the current approval rule logic.

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