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Additional Assignee is not receiving the email notification for Error in approvals

Summary:

Hi Team we have a requirement where if the transactions fails/Error then the approval notification should go to HRIS team. To achieve this we are using the Additional Assignee option from BPM available in Notification section. In the Additional assignee we are directly passing the email who should receive the notification if transaction fails but in our case this functionality is not working.


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24D


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