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Solution for Manifesting UPS when Ship To Name Fields are to long?

in Warehouse Management 5 comments

Summary:

When attempting to Manifest Small Parcel shipments via UPS, we are getting an error that we have identified is tied to our Ship to Name address field being too long (35 character limit). We are able to confirm that we can Manifest via FedEx with no change, and limiting the character length does allow for it to manifest via UPS.

We use the ship to name field for identifying unique ship to sites between our customer locations, so it is not an option to update that mapping between Fusion/WMS at this time.

The ask is, has anyone come across a solution for UPS integration in which the Ship to Names cause the Manifest to fail due to having too many characters?

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