Programs are not displaying

Summary:

We are testing Celebrate out in a lower environment. From what we can tell, the appropriate security has been granted, the global settings and program have been set up. However, the program never shows up when trying to recognize someone.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

25A

Code Snippet (add any code snippets that support your topic, if applicable):