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    • "Sign-on policy denies access" problem

    edited Mar 14, 2025 3:08PM in Identity and Access Management

    Summary:

    I am the only admin of my tenancy, and I am encountering "Sign-on policy denies access" problem after I modified sign-on policy mistakenly.

    Content:

    I mistakenly modified the sign-on policy in OCI, which locked me out. Now, I cannot log in to OCI, and no users, including admins, can access Console to modify the policy. This issue is solely related to the sign-on policy, not MFA. I contacted OCI support multiple times, but they could not resolve it, and redirected me here. Even resetting MFA did not help. The error message I receive is identical to the one in this post:

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