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Divert Confirm API not cancelling Order when dest_locn_brcd does not match the directed location

edited Mar 19, 2025 5:35PM in Warehouse Management 2 comments

Summary:

Hello, we'll appreciate any thought about the following issue.

We have this situation in an MHE process:

1.-A "Directed Putaway" API Call, determines a location for an LPN. Then the LPN gets allocated and the corresponding internal order (Internal Picking Order) is created in "Allocated" Status. The order header's field "Customer Name" gets populated with the corresponding locator's "Display Text" and the order's line field "Batch Nbr" gets populated with the corresponding batch nbr.

2.-A "Divert confirm" API call change the destination location because multiple causes. Then the LPN gets located to the location informed by the MHE.

3.- The order remains in "Allocated" status.

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