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How to correct the Time entry Reported Hours

in Workforce Management 2 comments

Hi All,

We are implementing OTL for US and Canada, and we have an issue where our reported hours total up all the payroll time type entries that we make and gives an incorrect total.

We have 2 payroll time types one for punch in/out for the day and lunch in/out for the day. Say the employee submits,

Punch in and out as 8 AM to 5 PM

Lunch in and out as 1 PM to 1:30 PM

The total reported hours show as 9.30 hours instead of 9 hours.

Is there a way to change the reported hours field so that we can get the results as expected?

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