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Unable to see all open help desk requests

in Help Desk 3 comments

Summary:

hi Team,

I have two users having the same roles

One of the user is able to see all the open help desk requests

The Other user is not able to see the same list, he is only able to see his own requests, is there a separate role or privilege to view all open requests


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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