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Unable to refund remaining amount on Contract Event

edited Apr 9, 2025 5:45AM in Project Management 1 comment

Summary:

We have used this oracle doc a reference :

https://docs.oracle.com/en/cloud/saas/readiness/erp/24d/ppm24d/24D-ppm-wn-f34616.htm#Steps-to-Enable

We have created a "Prepayment Request" event type of amount 250,000 NZD
We have used up amount 10,871.50 NZD.

We want to refund 239,128.50 NZD.

Steps Performed:-

When we created another event for it with type "Prepayment Application"

We are generated AR invoice against that event.

We are now unable to convert the AR invoice to a payables invoice to refund the customer.

How can we now convert this AR invoice to AP invoice to refund customer.

Content (please ensure you mask any confidential information):

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