You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Skip to content
  • Register
    • Get Started: AI Resources for Oracle Cloud HCM – Go Here

    Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here

    Workflow Approval Routing Issue in Manager Hierarchy

    in Human Capital Management 4 comments

    Hi Everyone,

    We are experiencing an issue with our system where workflow approvals are being routed slightly incorrectly through the manager hierarchy. Specifically, approvals are being assigned to the wrong worker.

    Both workers are at Level of Work 4, with Employee B reporting to Employee A. However, approvals are being routed to Employee B, who is lower in the manager hierarchy. My understanding was that approvals should delegate to Employee A, as they are at the same Level of Work but higher in the hierarchy.

    I have attached screenshots of our approval rules below. Could someone assist with providing solutions and logic for this issue?

    Tagged:

    Howdy, Stranger!

    Log In

    To view full details, sign in.

    Register

    Don't have an account? Click here to get started!