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How to create Approval rule based on Outcomes of First Level approval
in Learning
Summary:
When a learner requests a course, the request is approved or rejected by their manager.
If the request is rejected, the learner is notified by email, and the course status is updated to "request rejected."
We would like to add a step to this workflow:
When a manager rejects a course request, the HR Manager of the employee should also be notified via notification from the system. This notification would be for informational purposes only (FYI).
For Example:
Learner (L) requests for a course.
It goes to their Line Manager (M) for approval.
Now, if M approves the request, it stays as it is.
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