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Why does "hcmSalariesRest service failed" appear in Configure Fields and Regions, and how to fix it?

Summary:

We are attempting to customize the Employment Info section using Visual Builder. However, upon accessing the "Configure Fields and Regions" option, we encounter the following error:
"The call to the hcmSalariesRest service failed."
We would appreciate guidance on the root cause and how this can be resolved.

Content (please ensure you mask any confidential information):

This issue occurs consistently when navigating to the configuration screen for Employment Info. No recent changes have been made to the REST service configuration or user roles. The error appears immediately upon loading the configuration tool, which prevents us from proceeding with any field-level customization.

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