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Logging in to Smartview/FCCS for Google sheets is forcing an Oracle MFA confirmation

in Financial Consolidation and Close 3 comments

Summary:

We are trialling smartview in google sheets for FCCS and EPBCS. One thing we have noticed is that despite us selecting company sign in - we verify with OKTA - the user has to use Oracle MFA as a first step - which for standard smartview and direct app access they don't have to.

We'd rather they didn't have to install an addititional verification app on their phones.

Has anyone else had the same issue.

I appreciate this isn't a direct FCCS question but any help or redirection would be appreciated.

Both the OKTA SSO and the integrated mobile app for Google sheets are set up as per the Oracle documentation.

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