Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Health and Safety - Alert is not triggering on Assignment rules for Incident Owners
Summary:
Hi Team,
I am working on implementing Oracle H&S for one of our customer and following is the issue:
I have a Assignment Rule for Incident Owner, Approver, Stakeholder, coordinator and reviewer… all of them are of USER assignment type.
When and incident is reported from ESS and When the Incident Owner is left blank… The Assignment Rule is assignment all Authorization Type except Incident Owner.
But if incident Owner is added while reporting an incident, then the incident owner is associated.
Please let me know if this is a Bug or do i have to make any configuration changes.
0