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Initiative isn't recognising a validity period has been set

in Learning 2 comments

Summary:

The Advanced rules for an initiative aren't pulling through the validity period correctly

Content (please ensure you mask any confidential information):

I am creating a new initiative and realised that the self paced course didn't have a refresher period set when it should. Despite setting this, and running the reconcile learning content ESS when I go into the advanced rules there is no validity period options to select. We have a number of initiatives already created and working without any problems - Redwood ESS/MSS and activity sequencing have been operating for around 12 months.

Does anyone have any advice about what is preventing the course details feeding through to the initiative set up please?

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