PO Matched Invoice Paid, But Not Reflected on PO

Summary:

SR 4-0000618076

There is an issue regarding a paid invoice (Invoice Number: 00143825) that has not been matched with its corresponding purchase order (PO Number: PO-000012). 
The invoice is validated and has been paid while the PO remains open but that corresponding invoice is not reflecting on the PO and as a result PO is stuck with "Closed for receiving" status.

 

To move forward, we would like your guidance on how to properly offset or cancel the purchase order in order to rectify this matter. Please advise us on the steps we need to take to resolve this discrepancy

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