Email Approval/Rejection Response

Summary:

I'm not sure how email approvals work, as this is my first time working with them, but the quote is not updated

Content (please ensure you mask any confidential information):

When you click the approval or rejection link in the email approval template, a pop-up email window opens with the details shown below:

--- Enter your comments on this line. Do not edit the following text ---

Status: Approve

Token#************************

Action #approve_requestCreditApproval

The email is sent, but it's not updated in CPQ. What should I check to see why the quote status isn't updating?

Version (include the version you are using, if applicable):