HDL Created Employee- Unable to Create Expense Reports

Summary:

Hello Oracle Community,

We're facing an issue where employees recently created via HDL are unable to create expense reports. These employees have been provisioned with the necessary roles and a default expense account.

The employee can access the Expenses module without issue. However, when attempting to initiate a new expense report, the following error occurs (screenshot attached):

Error - "you're missing employee setup information for expenses. please contact your help desk."

Here are the steps we've taken so far:

1. Employee created via HDL.
2. Manager assigned to the employee.
3. A default expense account has been added to the employee record.