Some users can not export pdf report when click view pdf button on PO or agreement screen.

Summary:

We are currently facing an issue in the production environment related to the "View PDF" functionality on the Purchase Order and Agreement screens. When certain users attempt to click the "View PDF" button, they encounter the following error message:

"The file was not downloaded or was not downloaded correctly."

This issue appears to be user-specific, as other users are able to generate and download the PDF files without any problems.

It’s worth noting that the affected users were previously able to export PDFs successfully, indicating that this is a new issue.

Are there any specific configurations, permissions, or recent changes that I should review to help resolve this problem?