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The team was working and all of a sudden everyone lost access to VBS

edited May 22, 2025 6:59PM in Visual Builder Studio for HCM

Hey!

Our team was working in personalizations extending HCM all week, then, all of a sudden everyone lost access to VBS and when trying to access the instance again we were getting the "You are not a member of this organization" error.

To solve the issue we followed the documentation

This is the third time we are dealing with this kind of problem in two different clients. As far as we know nobody changed anything in IDCS or HCM accesses, but only after adding the users in IDCS manually we were able to access the VBS instance.

Does anyone have any information on what could be the cause for this problem? Again, this also happened twice in other client Oracle Cloud environment.

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