Facing Issue with Approving Standard Invoice in OTM – Tolerance Limit Error Despite Matching Costs

Hi all,

I’m currently facing an issue while trying to approve a standard invoice in OTM.

Scenario:

• This relates to a vessel shipment, where the standard invoice is received from another system after the shipment departs from the port.
• Once the invoice is received in OTM, we automatically set the exchange rate and date to the shipment’s start date using an automation agent.
• This is necessary because the shipment was created earlier, and its original exchange rate would reflect the shipment creation date — not the actual departure date.
• To ensure consistency, we update the invoice exchange rate to match the shipment start date, so that both shipment and invoice reflect the same currency conversion logic.