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Edit event amount on Contracts

in Enterprise Contracts 2 comments

Summary:

We have a billing event from the Contracts module that was generated with a negative value due to an error:

We were unable to identify the reason why the event was generated with a negative amount. We need to change the event amount, but no editing options are enabled. How can we proceed with adjusting the event amount before transfer to receivables, so that the invoice is generated in AR with the correct and positive amount?

If there is any way to identify why the event was generated this way, and if you can give me any tips, I would also be grateful.

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