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Issue with Shipping Charge Adjustment Logic via REST API in Oracle Cloud Order Management

edited Jun 17, 2025 7:04AM in Pricing 3 comments

Hello,

We have a requirement to derive price adjustments based on the following logic:

  • The Pricing Strategy includes two Shipping Charges, each defined with a precedence (1 and 2).
  • If the freight charge adjustment value is not obtained from the first Shipping Charge list, the system should then check the matrices associated with the second Shipping Charge.

We have customized the pricing algorithm to implement this logic. The customization works as expected when orders are created through the Oracle Cloud Order Management UI (SaaS), and the shipping charge adjustment is applied correctly.

Issue:
When creating an order via the REST API, the request fails with the following error:

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