How can an agent be configured to know with whom it is interacting
Summary:
Our agent cannot provide information specific to the user it is interacting with
Content (please ensure you mask any confidential information):
We are implementing a procurement policy advisor. The agent is able to successfully parse our policy and understand approval limits, but it is not able to determine with whom it is interacting, and therefore, cannot give specific answers, e.g., You only have $2000 limit, based on a user's employee record. Is this possible to configure outside of the AI Agent Studio?
Version (include the version you are using, if applicable):
25B
Code Snippet (add any code snippets that support your topic, if applicable):
0
