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Help on generating the Electronic Records

Summary:

Hello Friends,

I need help on one issue. I have the E-Records set up for an inventory org already. I can process everything fine, I can see the Electronic Records properly in the user interface.

I did create a LOT update rule for another org. I can update the LOT and approve the LOT change OK.

I run the Synchronize Electronic Records scheduled job. Then a support note suggested to run "Extract Workflow Tasks for Archive" also, so I did run.

I either lack data access to see the records, or completely missing a step.

For testing purposes, I did a LOT update and approval in ORG#1, and I'm able to see the E-record.

Howdy, Stranger!

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