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How can you redirect the logout url to the CRM login page?

edited Jun 17, 2025 6:57PM in Configure Price Quote 1 comment

Summary:

Currently, when a user session times out or the user manually logs out of the CPQ application, they are redirected to the default logout URL. We would like to explore the possibility of modifying this behavior so that users are instead redirected to the customer's CRM Login Page URL.

Could you please advise if this change can be implemented?

Content (please ensure you mask any confidential information):

*Note SR 4-0000780000 - We are not using SSO for users navigating from SFDC to CPQ; instead, the integration is configured using OAuth. In our lower environment testing, we observed that redirection to the CRM URL upon logout only functions when the user initially logs into CPQ via SSO.

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