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Approval Workflow Config - Multiple Managers

in Workforce Management 1 comment

Summary:

Hi All,


Below is the requirement iam trying to configure with approval rules

Rule 1 - If there is no functional reports to manager assigned, then the notification should go to line manager.

RequestManager.managerType.toUpperCase() != "FUNC_REPORT" condition is added to Rule 1 and this works well sending the notification to line manager

Rule 2 - if the employee has both line manager and functional reports to manager assigned, then the notification should go to functional reports to manager.

RequestManager.managerType.toUpperCase() == "FUNC_REPORT" condition is added to Rule 2 and this is sending the notification to both the line manager and functional reports manager. I want the notification to be only sent to functional reports manager.

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