The Line Manager should receive an FYI notification without an attachment for few Absence Types — Cloud Customer Connect
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The Line Manager should receive an FYI notification without an attachment for few Absence Types

edited Aug 18, 2025 1:56PM in Workforce Management 2 comments

Current Behavior
The Line Manager will receive the notification along with the attachment.

Expected Behavior
The Line Manager should receive an FYI notification without the attachment.

Business Requirement:

  1. If an employee submits a leave request through Self-Service, HR Operations will be the sole approver.
  2. The Line Manager should receive an FYI notification without an attachment for some Absence Types, and with an attachment for others, depending on the type

Below are the Steps followed

  1. Employees uploaded supporting documents while submitting leave requests through the Employee Self-Service (ESS) portal.
  2. HR Ops will reviewed attachment from the leave request Approval Notification and approved the leave request
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