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Get Started with Redwood: Oracle Cloud SCM and Purchasing

Service PO Invoice Hold Due to Missing Receipt Scenario

Summary:

A company creates a Service-type Purchase Order for monthly consulting services.

  • The PO has 3 lines, each representing a separate month:
    • Line 1: January – £5,000
    • Line 2: February – £5,000
    • Line 3: March – £5,000

Process:

  1. The consultant sends 3 separate invoices, one for each month.
  2. The AP team enters all 3 invoices into Oracle Cloud Payables.
  3. Only January and February services have been receipted by the business.
  4. March receipt is still pending.

Result:

  • Oracle applies a matching hold on all 3 invoices.
  • Even though January and February are receipted, none of the invoices are released for payment until the March receipt is completed.

Anyone face this requirement and what is best practice.

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