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Unable to reverse workorder after scanning wrong serial component item

in Manufacturing 3 comments

Details:
The user scanned the wrong units against WO xxxxx and noticed the mistake too late to correct .

Normal Process:
Typically, this type of error can be resolved by reversing the WO to Ready via the Review Dispatch List in Oracle and then rescanning the correct units.

Issue Encountered:

The user is unable to complete the Reverse to Ready step.

The system throws a continuous error indicating that Component Lot information is incorrect.

The error persists regardless of whether the Component Lot information is filled in or left blank.

Question :

Could this WO be reversed manually via UI or backend?

Tagged:

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