Error while accessing Administrator Conversation and Self-Service Conversation tabs from Course

Summary:

We are facing an error while accessing Administrator Conversation and Self-Service Conversation tabs inside the course definition. We are able to access these menus from the Instructor-Led offering menu, but not at course level. The employee has a custom instructor role, which is built using Learning Specialist role. Are there any specific privileges or roles needed for these to work?

Error message:

Error:

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