How to Handle Substitute or Alternate Parts in Oracle CPQ?
Hello everyone,
I’m working on a quoting process in Oracle CPQ where we need to offer substitute or alternate parts when a primary part is unavailable or discontinued.
- Is there any standard setup in CPQ to deploy this feature?
- If not, what workarounds or best practices have you used to achieve this?
Important details
- I’m working with Parts, not full product configurations.
- My goal is that when a part is added to a quote, the system provides an option to display or suggest its substitutes directly.
Any guidance, examples, or documentation references would be greatly appreciated.
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