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AI Agent for Customer creation in Oracle Fusion Cloud

Summary:

We have created an AI Agent to create a customer based on the two steps,

  1. Check if the Customer exists in Oracle Fusion ?
  2. No Customer is found in step 1, create the customer using the inputs.

Content (please ensure you mask any confidential information):

We want the AI Agent to work iteratively, if the end user keys in the Customer Name multiple times (post the 2 steps mentioned above are executed by AI Agent). For some reason the AI Agent is not refreshing and taking the latest Customer name to check if its exists in Oracle Fusion.

Have you come across this scenario ?

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