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User Interface Displaying Incorrect Balances

Summary:

We are encountering an issue where the balances that are being displayed within the interface layer do not match what is being sent through the Data Load process. We have seen this with both the balances that are part of Reconciliation Compliance and balances that aggregate up within the Unmatched Transactions portion of the rec. It usually only impacts one period at a time.

We have been able to get resolution through either running the auto-reconcile process, doing a full recreation of the reconciliations, or in the worst case, waiting on the maintenance window to shake things loose.

Is anyone else having this problem, or is it a known bug? Is there anything we can be doing to prevent it going forward?

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