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Email notification for all SRs in My Oracle Cloud Support, not just critical ones

in Idea Lab – Core Infrastructure

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):

General Dynamics Mission Systems

Description (Required):

Email notification for all SRs in My Oracle Cloud Support, not just critical ones

Use Case and Business Need (Required):

I appreciate that I can get email notifications for updates to my Critical Outage SRs. I would like to be able to get notifications on all SRs. Having to check continuously to see if there has been an update to a non-critical SR is a waste of my time and also prolongs how long it takes to get a SR solved.

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