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Routing Credit Memo dispute workflow approvals based on 'Customer Class' and 'Dispute Type'.

in Financial Consolidation and Close 2 comments

Summary:

While configuring the dispute workflow approval rules in BPM worklist, I am unable to find the condition name for "Dispute type" and "Customer Class"

Content (please ensure you mask any confidential information):

Business wants to route the Credit Memo dispute workflow approval based on the Dispute Type and Customer Class condition. While checking the configuration rules, not able to see any field which have these value to create the condition.

Kindly let me know if anybody have the information or a way to achieve this.

Version (include the version you are using, if applicable):

25C (11.13.25.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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