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Compensatory plan shows balance but does not show the details

edited Oct 27, 2025 8:34PM in Workforce Management

Summary:

Compensatory plan shows balance but does not show the details

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Hi,

I have an issue where compensatory plan shows 4.5 hours, but when i put date range to see the details, it does not show anything. Also, when disbursing balance the balance shows as 0.

The balance was added as part of data conversion. But we are not able to use it or disburse balance.

Does anyone has any idea why this is happening.

Thanks,

Nancy.

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