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Create Index for Ask Oracle Errored after 25D Update

edited Nov 8, 2025 7:19PM in Common

Summary: After quarterly update 25D was applied to our lower environments, we noticed the job "Create Index for Ask Oracle" errored out with a 409 error(logs included below). It did not run again. What are the possible downstream impacts of this job failing, and is there a step missing in order to rerun this job and have it complete successfully?

I noticed one user reported this error in their 25B quarterly update:

After receiving 25B, ESS job create index for ask oracle produced error — CloudCustomer Connect

Reference to Ask Oracle in the 25D Readiness Material:

Home and global navigation: Introducing Home with Ask Oracle

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