Service Request Triage Agent giving 403 error
Summary:
The Service Request triage agent works but when it goes to the tool to fetch the category it gives 403 error every time
Content (please ensure you mask any confidential information):
When using the service request triage agent the agent goes through the flow. When the agent reaches the API call for getting categories it is returing 403 error.
What is the missing permission issue that is causing this ?
Version (include the version you are using, if applicable):
25D
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0
