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Supplier Additional Contact Email - Recipients not receiving any Email/Notifications

edited 11:09AM in Self Service Procurement

Summary:

When creating a Purchase Requisition in Self Service Procurement-Supplier-Additional Contact Email, Added Recipients not receiving any Email/Notifications.

We are currently receiving email notifications and PO PDFs for the primary supplier contact; however, the additional contact email entered in the “Additional Contact Email” field on the requisition page is not receiving any notifications.

We’re reaching out to seek guidance — has anyone encountered this issue before, and if so, what was the resolution?

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