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Questions on end-user view of AI Agent chat history

in Oracle AI for Fusion Applications

Summary:

We have a couple of questions regarding how end users view AI Agent chat history in Me > AI Agent Studio. Please see the details below.

Content (please ensure you mask any confidential information):

  1. When an end user navigates to Me > AI Agent Studio, the default view is the ‘Needs Attention’ tab. Under what circumstances would a chat appear in this tab? Is it because the chat is still in progress? If so, what criteria does the system use to determine whether a chat is complete versus still ongoing?
  2. When an end user clicks the expand/chat icon in the ‘
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