Case Management Alerts- Alert to the Line Manager

Summary:

We have a requirement to trigger an alert when a Line Manager is added as a Team Member on a case that belongs to their direct report. Essentially, as soon as the Line Manager is associated with the case in the Team Members section, an automatic notification should be sent to them.

I have reviewed the available documentation, but haven’t found any detailed guidance on creating alerts specifically for Oracle HCM Case Management, nor do I see any related training content on Oracle University.

Could anyone share documentation, examples, or best practices on how to configure such an alert? Any assistance or pointers would be greatly appreciated.