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Tracking Email Recipients details for Shipment Notification Events

in Transportation Management

Hi all,

I am exploring the possibility of identifying the email ID or Contact GID that was notified during a shipment-related event.

Currently, we have an automation agent configured to notify the involved contacts whenever a shipment remark is modified. I have enabled the audit action on the transactional event “SHIPMENT – NOTIFY INVOLVED PARTY (AGENT)”. While the audit successfully captures that the Notify Involved Party action was triggered, it does not provide any details about the actual email recipients or contact information.

Could you please let us know if there is any way to retrieve the timestamp along with the notified email ID or Contact GID for this event?

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