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Email Based Approval in OCI Process Automation (OPA)

edited Dec 29, 2025 7:29AM in Process Automation 5 comments

Summary:

Hello everyone,

I am facing this issue after trying to take action from the email: "After taking action from the email (approve or reject), the task is not completed at the instance level." Can anyone help me to solve this issue, or am missing some configuration?

Content (please ensure you mask any confidential information):

I approved the task from the email and waited more than 5 minutes, but in the instance tracking the task is still not completed, even though it shows approved/rejected in the email.


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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