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Make Comment Field Mandatory When Rejecting Quality Action via Notification or Email

in Quality

Summary:

Is it possible to make the Comments field mandatory when a Quality Action is rejected via application notification or email in Oracle Quality Management Cloud?

Content (please ensure you mask any confidential information):

We are using Oracle Quality Management Cloud and have a requirement to enforce mandatory comments when a user rejects a Quality Action.

When the Quality Action is rejected from within the Quality Action UI, the Comments field can be controlled. However, when users reject the Quality Action via:

  • In-app notifications, or
  • Email-based action links,

they are currently able to reject the action without entering any comments

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