Second level approval for the pending worker is not working as expected.
Summary:
The first level of approval (HR Manager) is working as expected. However, the second-level approval is not functioning correctly, as the approval is being routed to the Managing Director instead of the HR Manager.
Configure Rule Conditions:
((GetRepresentative("ABC_HRM",Task.payload.Requestor's Representative.result) != transactionApprovalRequest.Requestor) AND (Worker's Proposed Assignment.result.Grade Code > "4"))
Level 1:
Representative Type
: HR Manager
Representative Of: Requestor's Representative
Level 2:
Representative Type: HR Manager
Representative Of: Requestor's Representative
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Code Snippet (add any code snippets that support your topic, if applicable):