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Queries related to PO and Change Order Acknowledgement email sent to Supplier Contact.

edited Feb 5, 2026 3:39PM in Purchasing

Summary: Queries related to PO and Change Order Acknowledgement email sent to Supplier Contact.


Content (please ensure you mask any confidential information):

When a Purchase Order or Change Order requiring Supplier Acknowledgement, gets approved internally and comes to a status "Pending Supplier Acknowledgement"; an acknowledgement email gets triggered to the supplier. We have below two questions on that functionality -

  1. Can we copy the Buyer's email ID in CC while sending this acknowledgement email to supplier contact's email ID. (Buyer is the Buyer on the Purchase Order) ? If yes, how do we achieve that?
  2. Can we send this acknowledgement email to multiple suppliers contact email IDs? On the PO we have the capability to capture multiple email IDs of different supplier contacts in a comma separated fashion in CC, BCC or Additional Email fields, but it is the normal PO communication email which is feasible to be communicated to those multiple email IDs which are captured on the PO. The acknowledgement email is not getting communicated to those multiple email IDs, it gets communicated only to the email ID of the supplier contact of the PO. Please let us know if there is any
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